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Returns

Return for a REFUND

Each product is hand checked by us before it goes out the door to ensure you get the best! While we make every effort to ensure your product arrives in perfect condition, sometimes things could happen. If you discover a fault with the item(s) you have received, please contact us right away. We will work with you to guarantee your satisfaction. 

Please kindly email us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable).

We will not be responsible for the cost of return shipping. Due to possible loss items during transit, we recommend insuring your watch band, return receipt requested, when returning your items.

Please also note :

  • Failed deliveries, lost packages, or incorrect delivery address will not be replaced or refunded.
  • Returns without prior communication with us will not be accepted. Unauthorized will be discarded. 
  • Gift Cards are not eligible for a refund.
  • Please be advised that shipping fees are non-refundable

Returns made will be refunded in your original form of payment. It will take 2-5 business days for your refund to reflect in your account. If it has been longer than five days, contact your bank. 

Please note the return must be sent back within the 10 day return period. To request further instructions on how to return your order, please contact us